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  1. Barista
    Barista
    October 1, 2009 at 2:36 pm |

    I’ll agree that it’s crazy to charge people, but I think it’s pretty sad that 500 (!!) people kept others from getting appointments. I think they should have just done a Hold Fee that would be refundable if you show up.

  2. Pro Santa
    Pro Santa
    October 21, 2009 at 6:21 pm |

    Maybe block the people that didn’t show up for their appts. this year. That would leave 500 openings for us folks that weren’t able to get in!!!!

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